The 3-step Assertiveness technique

About This Webinar

Assertiveness is not aggression and it is not people-pleasing. It is the ability to state what you need, set a boundary, and stay respectful at the same time. This webinar introduces a simple three-step verbal structure that makes those conversations easier to handle.

You’ll see how to express a problem clearly, communicate what you need to change, and stay firm without turning the conversation into a personal attack. The technique is designed to be practical enough to use immediately at work or in everyday life.

For broader team training in assertiveness and communication, see In-house Workshops.