Summary of Qualifications
Refined interpersonal/teaching skills, inexhaustible flexibility and empathy, experience with a multitude of students and professionals from various industries and markets in diverse countries.
Advantages
- Polyglot (CZ-NL-ENG) saves time with multilingual explanations
- Long-term experience enables immediate answers to most-asked questions
- Knowledge is assimilated quickly in a comfortable, relaxed, playful environment
Professional Experience
2002 – pres: Seminar Trainer: Rokofsky Communication Training
Programs: Presentations, Negotiations, Assertiveness, Stress/Conflict Mgmt, Persuasion, NLP, Intercultural Communication, Business Writing, Storytelling
2020 – pres: Online Webinars and Storytelling Sessions
>150 webinars and sessions for ±6-96 participants including Effective Feedback, EQ, NLP, Cultural Intelligence, Storytelling Skills, Six Hats Thinking Meetings, Multiple Intelligences, Zazen Meditation, Image-streaming, Behavioral Economics.
2018 – 2022: English teacher: Trojské Gymnázium, Euroškola, Prague, CZ
After an injury and – due to long-term crutches – the inability to resume corporate training, I took the opportunity to teach children fulltime at a local prep school.
2012 – 2014: Lecturer: Clinical Empathy, Charles University, First Medical Faculty, Prague, CZ
Training communication skills and 'bedside manner' to medical students.
2008 – 2009: Intensive English course: University of Aerospace and Aeronautics, Nanjing, China
Two 9-week intensive courses for Juneyao pilots. IELTS exam success rate was 93%.
2002 & 2006: Suggestopedic English Instructor: Provincial Gov't Planning Dept., Hainan, China
Led three 8-week intensive Suggestopedic English language courses, and assisted Lonny Gold in two others.
1999 – 2002: English Language Instructor Prague, CZ
Specialized English: Legal, Business, Financial, Medical, Technical, exam preparation. Small, international, and state-owned enterprises; references upon request.
1996 – 1998: College English Instructor, Amsterdam Academy for Banking and Finance, NL
Polytechnic and University students at this institute for finance. Courses: Presentation & Negotiation Skills, English for Banking and Finance.
1996 – 1998: College English Instructor, Hogeschool (Polytechnic) Holland, Amsterdam, NL
Substituted whole semesters including Tourism, Literature, Education, Writing, Translation, Government, English for older adults, Rhetoric, Public Speaking.
Education
SUNY-Binghamton, Binghamton, New York, USA
Bachelor’s program: Literature/Rhetoric, 1984-1989
Minor in Philosophy
University of Amsterdam, Amsterdam, NL
Master’s program: English Literature, 1990-1993
Languages
English (native), Czech, Dutch (fluent), Italian, German, Spanish (fair), Mandarin (impressive)
Book Published
“How to GET Great Service – Upgrade From Everyday Customer to VIP” ISBN 9788090720916. Available at How to GET Great Service