Terms of Service

Last updated: 22 September 2026

1. Website operator

This website is operated by:

Rokofsky Events, s.r.o.
IČO: 27416348
Registered in the Commercial Register maintained by the Municipal Court in Prague, file C 111416
Email: info@rokofsky.com

These Terms govern the use of this website and explain the general process by which enquiries may lead to paid services.

2. Using this website does not create a paid contract

The website provides information about training, workshops, webinars, coaching, speaking, facilitation and related services.

Submitting a contact form, requesting information, booking an introductory call, or otherwise contacting us through the website does not by itself create a paid service contract or an obligation to purchase anything.

Any descriptions, indicative prices, durations or other information displayed on the website are provided for general information unless expressly stated otherwise.

3. How a service engagement is agreed

The precise scope of a paid engagement will normally be agreed separately after an enquiry.

Before a service is confirmed, the relevant details may be set out in a proposal, quotation, booking confirmation, email exchange, agreement or similar communication.

These details may include, as appropriate:

  • the service to be provided;
  • dates, times and location;
  • fees and applicable taxes;
  • payment terms;
  • participant numbers;
  • deliverables;
  • cancellation or rescheduling conditions;
  • expenses or travel arrangements; and
  • any other terms specific to the engagement.

A service contract is created only when the relevant offer or arrangement is accepted in the manner agreed between the parties.

4. Contracting service provider

Rokofsky Events, s.r.o. operates this website.

The legal person or individual providing and invoicing a particular paid service may be Rokofsky Events, s.r.o. or another properly authorised service provider expressly identified in the relevant proposal, booking confirmation, agreement or invoice.

The identity and business details of the contracting service provider will be made clear before the paid engagement is concluded.

Where specific engagement terms conflict with these general website Terms, the specifically agreed engagement terms take precedence for that engagement.

5. Fees and payment

Fees are agreed separately for each paid engagement.

Before a binding service contract is concluded, the client will be informed of the applicable price and any material additional costs or payment conditions.

Payment dates, deposits, instalments or other payment arrangements apply only where they have been specifically agreed.

The website itself does not currently process payment for the training, coaching or consulting services described on it.

6. Cancellation and rescheduling

There is no single cancellation or rescheduling policy that automatically applies to every workshop, webinar, coaching engagement, speaking engagement or other service.

Where cancellation, postponement or rescheduling terms apply, they will be communicated and agreed as part of the relevant engagement.

If no specific cancellation or rescheduling terms have been agreed, the rights and obligations of the parties are determined by applicable law.

Nothing in these Terms limits any mandatory rights available to consumers.

7. Consumers and the right of withdrawal

If you are acting as a consumer and conclude a service contract at a distance, for example by email or other remote communication, you may have a statutory right to withdraw from the contract within 14 days of its conclusion, unless a legal exception applies.

If you expressly request that a service begins during the withdrawal period and later exercise a valid right of withdrawal, you may be required to pay a proportionate amount for services already provided.

Where a service has been fully performed during the withdrawal period following the consumer’s prior express consent and acknowledgement of the applicable consequences, the statutory right of withdrawal may cease in accordance with applicable law.

Any mandatory consumer rights always take precedence over these Terms.

8. Training and coaching outcomes

Training, coaching, workshops and similar services are intended to support learning, communication, development and professional or personal improvement.

Individual results depend on many factors, including participation, circumstances and subsequent application of the material. Unless expressly agreed otherwise, no specific business, financial, professional or personal outcome is guaranteed.

Information provided through the website, workshops or other educational material is general educational information and should not be treated as legal, medical, financial or other regulated professional advice.

9. Intellectual property

Unless otherwise stated, the website and its original text, training materials, exercises, presentations, graphics and other original content are protected by intellectual property rights.

Materials supplied as part of an engagement may be used by participants for their own personal or internal professional purposes unless different rights are expressly agreed.

They may not be reproduced, sold, publicly distributed, republished or used to provide competing training or commercial services without permission from the relevant rights holder.

Third-party materials remain the property of their respective rights holders.

10. Third-party services

The website and service delivery may use third-party services for functions such as scheduling, video conferencing, email delivery or other technical services.

Use of such third-party services may also be subject to the provider’s own terms and privacy rules.

We are not responsible for temporary interruptions or failures of third-party services outside our reasonable control.

Nothing in this section excludes liability that cannot legally be excluded.

11. Privacy and personal data

Personal data submitted through the website is handled in accordance with the site’s Privacy Policy and GDPR & Data Protection information.

Please refer to those pages for information about what data is collected, why it is processed, how long it may be retained and the rights available to individuals.

12. Complaints and disputes

If you have a question, complaint or dispute concerning a service, please contact us first at:

info@rokofsky.com

We will try to resolve the matter directly.

Where a consumer dispute concerning goods or services cannot be resolved by agreement, the competent body for out-of-court consumer dispute resolution in the Czech Republic is generally:

Czech Trade Inspection Authority (Česká obchodní inspekce)
Central Inspectorate – ADR Department
Gorazdova 1969/24
120 00 Prague 2
Czech Republic
Email: adr@coi.gov.cz
Website: Czech Trade Inspection Authority – ADR information

This does not affect the consumer’s right to seek legal remedies through the competent courts.

13. Governing law

These Terms and use of this website are generally governed by the laws of the Czech Republic.

For consumers, this choice of law does not deprive them of any mandatory consumer protection granted by laws that apply to them and cannot legally be excluded by agreement.

Any dispute will be dealt with by the court or other authority having jurisdiction under the applicable rules.

14. Changes to these Terms

These Terms may be updated when the website, services or applicable legal requirements change.

Changes to these website Terms do not retrospectively alter the terms of an existing paid engagement unless the parties agree otherwise or applicable law requires it.

The version published on the website at the relevant time is the current version.